Tuesday, February 12, 2013

How far would you go to get your car fixed?




 My friend Eddie Fender would drive a hundred miles in search of a good deal. Sometimes the price of gas would be more than a discount, but Eddie just needs to feel like he got a good bargain.
“Yes I would,” replies Eddie when I ask him about it:” And who wouldn’t like a good bargain?” True enough, sophisticated consumers of twenty first Century are serious bargain hunters; coupons, discounts, internet, newspaper’s special deal clippings, nothing is out of bounds. But how far would you go to get your car fixed? Fifty miles, a hundred… two hundred miles?

 Barbara Newton drove all the way from Arizona to get her prized Cadillac repaired at Burbank Body Shop. We met by accident, no pun intended, when her husband ended up at our door steps few months earlier while visiting his daughters in Burbank. Mr Newton had his mirror knocked off and a scratch on the hood on his shiny pearl white Escalade. Time was of the essence, as a trip back home to Arizona was already scheduled.” I need to get back on the road. Can you get my car done by Friday?” inquired Mr. Newton while dropping off his vehicle.
“Yes I can and I will,” I replied. Newtons were back on the road on Friday as promised. Few months later Barbara was on the phone with me:” You did such a great job and on time last time, we decided to give you more business. Will you be at the shop at 2:00 pm next Wednesday?”
“Yes I will,” I replied. This time Barbara brought her Cadillac XLR-V for bumper repair. “This is my baby,” exclaimed Mrs. Newton when she arrived for her Wednesday appointment:” Do you know what it’s got under the hood?”
“It’s a muscle car disguised as a Cadillac,” I replied smiling.
“Well, make sure you don’t lock the key inside my baby, or there will be trouble,” roared Barbara. “Yes ma'am,” I replied. Despite the rainy weather there was no trouble when Barbara picked up her car; only smiles and thank yous and a real feeling of satisfaction for me.