My friend Eddie
Fender would drive a hundred miles in search of a good deal. Sometimes the
price of gas would be more than a discount, but Eddie just needs to feel like
he got a good bargain.
“Yes I would,” replies Eddie when I ask him about it:” And
who wouldn’t like a good bargain?” True enough, sophisticated consumers of twenty
first Century are serious bargain hunters; coupons, discounts,
internet, newspaper’s special deal clippings, nothing is out of bounds. But how
far would you go to get your car fixed? Fifty miles, a hundred… two hundred
miles?
Barbara Newton drove
all the way from Arizona to get her prized Cadillac repaired at Burbank Body
Shop. We met by accident, no pun intended, when her husband ended up at our
door steps few months earlier while visiting his daughters in Burbank. Mr Newton
had his mirror knocked off and a scratch on the hood on his shiny pearl white Escalade.
Time was of the essence, as a trip back home to Arizona was already scheduled.”
I need to get back on the road. Can you get my car done by Friday?” inquired
Mr. Newton while dropping off his vehicle.
“Yes I can and I will,” I replied. Newtons were back on the
road on Friday as promised. Few months later Barbara was on the phone with me:”
You did such a great job and on time last time, we decided to give you more
business. Will you be at the shop at 2:00 pm next Wednesday?”
“Yes I will,” I replied. This time Barbara brought her
Cadillac XLR-V for bumper repair. “This is my baby,” exclaimed Mrs. Newton when
she arrived for her Wednesday appointment:” Do you know what it’s got under the
hood?”
“It’s a muscle car disguised as a Cadillac,” I replied
smiling.
“Well, make sure you don’t lock the key inside my baby, or
there will be trouble,” roared Barbara. “Yes ma'am,” I replied. Despite the
rainy weather there was no trouble when Barbara picked up her car; only smiles
and thank yous and a real feeling of satisfaction for me.